Refund & Cancellation Policy

Refund policy

1. We may ask for some proof before initiating a refund.
2. Prepaid orders will take 5-7 business days for the refund to reflect in your account. You will receive a SMS and Email when the refund has been initiated and you may follow the link on the email to track your refund status.
3. COD orders will be refunded via bank transfers and may take 15 business days to reflect in your account.

 

Cancellation Policy

1. Orders once ‘fulfilled’ or dispatched are not eligible for cancellation.
2. If you wish to cancel your order before it is ‘fulfilled’, please log in to your account to check the status of the same and action cancellation if available. You can also contact our customer care if you have difficulty in the same.